Welcome to www.piecesofalice.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms
By using our site, you confirm that you accept these Terms of Service and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

2. Changes to Terms
We may revise these terms at any time by updating this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

3. User Accounts
To access certain features of our site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4. Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of Pieces of Alice or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

5. User Conduct
You agree not to use the site for any unlawful purpose or in a way that may damage or impair the site or interfere with any other party's use of the site.

6. Limitation of Liability
To the fullest extent permitted by law, Pieces of Alice shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the site.

7. Governing Law
These terms are governed by the laws of the State of Illinois, without regard to its conflict of law principles.

​

​

At Pieces of Alice, we strive to ensure that our customers are satisfied with their purchases. If you are not completely satisfied with your order, we are here to help.

1. Returns
You have 15 days from the date of delivery to return an item for a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
 

2. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Non-Refundable Items
Certain items are non-refundable, including gift cards and downloadable software products.

4. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

5. Contact Us
If you have any questions about our Terms of Service or Refund Policy, please contact us at info@piecesofalice.com.

​